INFORMATION FOR STUDENTS AND INSTRUCTORS
Documents available for Download
Download and read through the General Information document, then selectively download and read through any other documents that are relevant to you and your role - student and/or instructor ...
Download and read this first.
This document discusses the majority of the policies and related issues that may arise while you study with us, or work as a teacher / assessor for us. Download and read this document first, to get an overview of how we work, then download and read other documents as you need them.
Thank you for choosing TEIA as your training provider, and allowing our not-for-profit organisation play a role in your learning journey ...
TEIA is required to comply with Federal law regarding Privacy and confidentiality of employees, students and contractors ...
TEIA is required to have a policy and processes in place to manage requests for a review of assessment decisions ...
This process provides opportunity for complaints to be recorded, acknowledged and dealt with in a fair, efficient and effective manner ...
ACCESS AND EQUITY POLICY
The purpose of this policy is to provide a frame of reference in providing and maintaining training and assessment services that reflect fair and reasonable opportunity for all clients ...
TEIA is required to offer Recognition to all clients, and to implement an assessment system that ensures that assessment (including recognition of prior learning) complies ...
TEIA has a fair and reasonable refund process. The purpose of this policy is to provide for the appropriate handling of Student refunds ...